RSPB: A Night of Nature

Doors open 1 hour prior to the performance. The show is approximately 105 minutes, including interval.

If you arrive after the show has started, you will be admitted into the auditorium but will not be able to take your seats until the interval. Please note we operate a strict last entry policy and will not allow anyone to enter the venue past that time. Please note, no refunds are issued to patrons arriving late.

There is no specific dress code at Troxy. For the performance, attire should be comfortable and appropriate for the occasion.

The RSPB will send you a link to share with friends and family so that they can purchase their tickets with us.

Tickets cannot be exchanged or refunded after purchase unless the performance is sold out, cancelled or rescheduled.

Troxy is a cashless venue and only accepts card payments.

Tickets are available at various price points on our interactive seating map. Please note that all tickets and prices are subject to availability.

For the safety and security of all patrons, security personnel are located at the entrances of the venue and bag searches are in operation, so we recommend you arrive early to avoid queues.

The use of mobile phones and electronic devices is not permitted during the performance.

The venue is not currently operating a cloakroom facility and therefore cannot accept suitcases, rucksacks or large bags. Small bags and coats may be stored under your seat.

We cannot guarantee the appearance of any artist, which is always subject to illness, injury, statutory leave entitlement, and unforeseen circumstances.

Ideally, we’d rather you didn’t bring any bags to the venue. It slows down entry and might mean that you have to queue longer. That being said, if you must bring a bag, it needs to be no larger than an A4 piece of paper.

Backpacks, suitcases, laptop bags and large holdalls are not permitted.

Things like food and drink, and in particular chewing gum (to protect our carpet!) are not allowed.

Large bags, and of course anything we think might be dangerous to other guests, are also not allowed.

Obviously, we don’t allow in weapons, contraband goods or illegal substances. You may also be liable for prosecution if you do attempt access to the building with anything illegal in your possession.

Other items we don’t allow include: glass bottles (including perfume or aftershave bottles), flammable liquids, laser pens, large umbrellas, banners, animals, and any items that make noise (drums, whistles, horns, etc). Professional photography/filming equipment, GoPros and drones are also prohibited.

We cannot look after any prohibited items, so you’ll have to dispose of them before being allowed access to the venue.

If in any doubt, leave it at home.

Read our Terms & Conditions for more info.

Fragrance products like perfume and aftershave are not permitted due to the glass containers they come in, which are classified as prohibited items. If found, they will be confiscated and disposed of prior to granting you entry.

Age restrictions will vary for each event and will be listed on our website and on ticketing sites when you purchase tickets, so please check them carefully before you buy.

If you are refused entry or ejected from our building, you will not be refunded. This is part of the Terms & Conditions you agreed to when you bought your ticket.

Anyone who has consumed too much alcohol prior to arrival, appears to be in an intoxicated state, or behaves inappropriately in the queue/within sight of our staff may be refused entry without refund.

If you’re under 25 and don’t have your ID, it’ll be up to our security team to decide whether you can enter the venue or not. If you’re under 25, our bar team will not be able to serve you drinks without a physical ID.

Drop off and pick up is possible on Caroline Street to the side of the venue.

Yes. If you have purchased your tickets on DICE, you will find a ‘send to a friend’ button under your tickets. If you have purchased your tickets anywhere else, please always try to use the relevant ticketing agent tools to share tickets to your friends.