DICE protects fans and artists from resellers. Tickets will be securely stored in the app.
Lookout Lounge at Treefort 2025
About
Lookout Lounge is back for its second year at Main Stage! Immerse yourself in the magic of Treefort within the Lookout Lounge, a premium space designed to enhance your festival experience. This exclusive lounge within the Main Stage area features a dedicat...
- It’s within 24 hours of buying tickets
- This event is rescheduled or cancelled
Venue
Julia Davis Park
FAQs
Can I buy the Lookout pass on it's own?
No, Lookout Lounge Passes must be purchased in addition to a festival pass (eg. Festival GA, ZIPLINE, Single Day, or Main Stage pass).
Is the VIP area elevated?
No.
Can I bring my kids?
No, it is a 21+ space.
Can I bring in food?
Sure! Just clean up after yourself please :)
Is my registration/ticket transferrable?
First, double-check that you have your friend’s number saved to your phone, and that they have a DICE account registered with that number. Tickets can only be transferred between DICE accounts – it’s part of how we keep tickets in the hands of fans, and away from resellers.
Then, just follow these steps.
Open the DICE app. Tap the ticket icon at the bottom of the screen.
Select the event.
Press Send ticket to a friend.
Select the person you’d like to transfer to from your phone’s contact list.
Then, choose the number of tickets you’d like to transfer, and press Send ticket.
Once redeemed tickets are not transferable.
Can I update my registration information?
For registration updates please contact DICE's Fan Support team here: https://dice.fm/contact
What is the refund policy?
DICE Refund Policy:
An event has been cancelled or rescheduled. If the event has been cancelled, we’ll send you a text to let you know, and automatically issue a full refund to your original payment method – no refund request required. If an event organizer reschedules an event and you can’t make the new date, just request a refund, and we’ll send you back your money.
The event organiser explicitly tells us to refund your tickets.
You offer your ticket up to the Wait List for a sold-out event, and another fan buys it.
The cooling-off feature is active. This means you can receive an automatic refund within 24 hours after the purchase. Request a refund in-app or via dice.fm/refund and if the cooling-off period is active you will receive confirmation of the refund by email and the funds will be back in your account within 5-10 days. Please note that no automatic refunds will be available within 24 hours of the event start time.
In each of these scenarios, we’ll refund the full cost to your original payment method, and the money should hit your account in five to 10 working days.
Is it safe to buy a ticket from a 3rd party?
No! Please only purchase tickets through the DICE or Treefort Music Festival website. We are not liable for outside ticketing platforms and will deny entry for illegitimate tickets.
All other FAQs?
Please visit https://treefortmusicfest.com/faq/
Where can I contact the organizer with any questions?
Please contact us at info@treefortmusicfest.com with any questions.
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We’ve made it easy to swap your ticket with a friend, or get a refund to a sold-out show. No stress.
DICE protects fans and artists from resellers. Tickets will be securely stored in the app.