We built DICE for fans. We’ve gone from being a tiny six person company in London to a 80+ person company that is now launching around the world.
DICE is obsessed with design and technology and on a mission to be the world’s best platform to discover and buy tickets to amazing live experiences. The best artists all work closely with us to make sure their tickets go to their fans, not scalpers or touts.
With a network of hundreds of promoters and venues, with access to the highest quality gigs, club nights and festivals, we want to ensure our partners have the best experience selling their tickets with DICE.
We’re growing our team our London-based team and looking for a Partner Services Agent to primarily focus on Spanish cities, providing our partners with the best service and ensuring their needs are not only met, but exceeded too. You’ll be the first person they get in touch with for any request, and will need to know all the processes around partner lifecycle like the back of your hand. You’ll work closely with various teams across the business.
You’re the kind of person who never loses their cool, always finds a way to solve any problem, understand what people mean from half a word, and can prioritise really, really well.
NOTE: This role will be based in our London office and we're looking for someone to join the team full time on the understanding that there will be different working hours across seven days per week. We’ll work with you for the most mutually convenient fit.