DICE was built for fans, and we’re on a mission to get people out more. We’ve grown from a six-person start-up in London to become one of the fastest growing consumer businesses to originate from Europe.
We’re working hard to make sure the app is easy and that most of the time fans don’t need to contact us. But when they do need help, we want to ensure they have the best team available to help solve their queries.
Well, not just “solving their queries” - that wouldn’t be aiming high enough. We want to make sure fans have such a good experience they waltz into the gig and buy everyone drinks!
We’re growing our LA-based team and looking for an experienced Customer Support Agent to focus on North America, extending the hours where support will be available. Spanish language skills are a bonus, as the role will also be supporting our Spanish speaking cities.
NOTE: This is a full-time role based in our LA office, and requires working a fixed schedule of hours across seven days per week. But don’t worry, we’ll work together closely to find an arrangement that works.
You'll be working in a fast paced, new team with smart, passionate, interesting people who have amazing ideas that often become reality. We're on a mission and you'll be an integral part of the team to make a BIG impact. We're well funded and have global ambitions - let's be honest, you'll love working here.