DICE protects fans and artists from resellers. Tickets will be securely stored in the app.

Alexandra Palace Fireworks Festival - Friday

Fri, Nov 1, 6:00 PM
PartyLondon
From £5.50The price you'll pay. No surprises later.

About

Join us on Friday 1 November for an unforgettable evening at the Ally Pally Fireworks Festival!

Dance the night away at StrEATlife, featuring electrifying sets from top DJs (to be announced). Cozy up by our roaring bonfire, or head inside to our German Bi...

This is an all ages event.
Presented by Alexandra Palace.
£
You can get a refund if:
  • It’s within 24 hours of buying tickets
  • This event is rescheduled or cancelled

Venue

Alexandra Palace

Alexandra Palace, Alexandra Palace Way, London N22 7AY
Doors open6:00 PM
Accessibility information

FAQs

How will I receive my tickets?

Once purchased, your tickets will be stored in the DICE app.

It’s really important that you download the DICE app and activate your tickets before you get to Alexandra Palace as you will have very limited phone signal and internet access on site.

We’ll notify you via SMS and push notification as soon as you can activate your ticket on the morning of the event. Please note that you will not be able to send any tickets to friends or family once you have activated the ticket.

As long as you have viewed your tickets once with WIFI ahead of the event, you will be able to view and show them to be scanned.

How do I send my ticket to someone else?

First, double-check that you have your friend’s number saved to your phone, and that they have a DICE account registered with that number. Tickets can only be transferred between DICE accounts – it’s part of how we keep tickets in the hands of fans, and away from resellers.

Then, just follow these steps.

Open the DICE app. Tap the ticket icon at the bottom of the screen.

Select the event.

Press Send ticket to a friend.

Select the person you’d like to transfer to from your phone’s contact list.

Then, choose the number of tickets you’d like to transfer, and press Send ticket.

It’s important that you send the ticket before the deadline, which is usually a few hours before the event, but the exact time for this will be shown on your ticket.

Can I get a refund for my ticket if the drone show is cancelled?

Please note that the drone show is at risk of cancellation in poor weather conditions. Cancelling this display will not result in a full or partial refund of any of your event tickets.

How do I book an essential companion?

All accessible tickets come with a free companion ticket. All companions must be a responsible adult over the age of 21. If you do not have an accessible ticket but require a companion, please contact the Visitor Services team on access@alexandrapalace.com.

I can no longer make the event. Can I get a refund?

All ticket purchases are final and this event is taking place rain or shine. We do have our Waiting List feature which gets activated when a ticket type sells out.

You can check if the Waiting List is enabled for your ticket by opening the app and tapping the ticket icon at the bottom of the screen.

If this isn’t enabled for your ticket yet then maybe you can find a friend or family member who would like to take this off you and you can simply send them the ticket via the app.

How old is an adult or child?

Adult tickets are required for those aged 16 years and over. Child tickets are required for those between 11 – 15 years and 0 – 10 years old. All children must be accompanied by an adult aged 21 and above. ID may be required for adults. Please note that we operate a Challenge 25 policy on all of our bars.

I'm having trouble selecting my preferred tickets

Update to latest version of the app, book on web or contact help.

Can I buy a Bier festival, Ice Skating or Child ticket on its own?

No these tickets are add-ons and require an adult entry ticket attached to them.

What time is last entry?

Last entry is 9.05pm on Friday and 8.05pm on Saturday.

I have a question about the event

For all questions regarding the Fireworks Festival, please visit https://fireworks.london/info or contact the Alexandra Palace team on visitor.services@alexandrapalace.com.

Download the DICE app

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We’ve made it easy to swap your ticket with a friend, or get a refund to a sold-out show. No stress.

DICE protects fans and artists from resellers. Tickets will be securely stored in the app.